First Line Leadership

What you will learn.

You will learn to develop and attain the necessary knowledge and skills to help your team set better goals and objectives, help them recognise their strengths by encouraging participation in better decision making, manage conflict and lead them to deliver best-set project deliverables or task objectives.

What you can do.

  • Build and develop teams aligned to specific goals and objectives
  • Empower teams through recognising their strengths
  • Manage conflict in the workplace
  • Manage a project team

What’s Included:

  • Learning Material
  • Facilitation
  • Assessment
  • Moderation
  • Certification


  • SAQA Accredited US 252037 – Build teams to meet set goals and objectives NQF level 5, 6 credits
  • SAQA Accredited US 15224 – Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks NQF level 5, 4credits
  • SAQA Accredited US 114226 – Interpret and manage conflicts within the workplace NQF level 5, 8 credits
  • SAQA Accredited US 120388 – Supervise a project team of a small project to deliver project deliverables deliver project objectives NQF level 5, 14 credits

Total credits for the programme = 32 credits

Click here for the specific learning outcomes that will be covered and full SAQA learning programme details on this link.

Full-time Blended Hybrid Virtual Online Learning

Learning takes place via pre-scheduled Zoom sessions. A standardized lesson plan which is currently utilised for classroom-based learning purposes is continuously amended throughout the learning process, strongly dependent on the engagement, participation and learning experience of the learners to ensure as successful outcome of the programme. Facilitators and assessors also make use of additional one-on-one sessions via Zoom, Whatsapp groups and email communication, especially for additional learner support and remedial evidence.

Duration – 5 days
Fee – R 7245 (VAT incl.).

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Corporate Group Learning

Interested in hosting this course in-house? A fee can be negotiated for the training, along with customised dates that meet the needs of your organisation best. Get in touch with us to find out more.

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Other Short Courses.

Our ETD programmes and qualifications have been carefully designed to meet the needs of your industry and business.


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During the moderator course complete and submit your PoE. The course is aimed at qualified assessors, who monitor, moderate and support assessors and develops assessment practices.

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During the Assessor training you complete and submit PoE. This Course is aimed at line managers, supervisors, human resource practitioners, training managers, facilitators, lecturers and teachers.

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Assessment Designer

The Design of outcomes-based assessments is a 5-day course during which you complete and submit your PoE. Course is aimed at people who can analyse and interpret unit standards and qualifications.

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Skills Development Facilitator – SDF

With SDF skills programme you will gain an in-depth understanding of the skills development environment and legislation, including outcomes-based education and training and quality management systems.

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Design Learning Programmes

This course is suitable for those who want to design & develop learning programmes to meet defined learning needs.

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Not sure which course is right for you?

Send us a message and one of our course coordinators will contact you right away. With a range of courses to choose from, we’ll help you to create a bespoke programme for coaching and mentoring, material development, facilitation, assessment and moderation.