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What Is A Moderator? (Spoiler: It’s NOT The Same As An Assessor)

by | Sep 15, 2019 | Preparing For The Future

Every learning and training environment has specific Quality Assurance (QA) measures and standards which they apply during learning and assessment to ensure they get the best outputs and results from their learners. . For example, insurance sales call centres often have an entire QA department screening calls to ensure that clients are treated fairly and given accurate information based on their feedback and engagement. When it comes to education, moderators play the role of QA Experts, but this time, as it pertains to the quality of the assessment of learners.

After becoming qualified and registered as an assessor, the next step is to become a moderator. But what exactly does it take to get there? That’s what we explain in this blog.

What Do I Need To Become An Moderator?

The first step is to first qualify as an assessor. This entails enrolling for an Assessor course, where you’ll receive an ETDP SETA endorsement on completion, and can then register with a relevant Education and Training Quality Assurance (ETQA) body. After that, you’ll need to complete a recognised Moderator course, which you’ll be able to also apply for registration with a relevant ETQA body, as a qualified and registered Moderator.



What Does Being A Moderator Entail?

Moderators are there to ensure that assessments have been carried out in an appropriate, valid, fair and sufficient way. They do this by conducting performance reviews on assessors, the assessment instrument utilised during assessment and they engage learners who were not satisfied with their assessment results. These components are evaluated and investigated; then feedback is given accordingly. This process helps to resolve any challenges which might arise from the assessment process.



How Does It Differ From Being An Assessor?

The difference is simple: where an assessor plans and conducts assessments, moderators audit the quality of the assessments conducted, to maintain and improve the standards and overall assessment practice.



Enrol For A Moderator Course With A Reputable Institution

The education sector in South Africa is full of opportunity for individuals with a passion for making judgement decisions in assessment practices together with an eye for detail. If you fit the bill, you’ll be pleased to know that you’re already at the right place. Now that you know what it takes, it’s time to take the first step towards becoming a qualified moderator.



Apply now for a Moderator course at Assessment College.